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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Putting a Retently feedback button inside Retently, so our own users can rate the product from the app and the responses land in our own account. 
#retently
A cloned transactional campaign that has never received a webhook no longer displays "Last triggered: N days ago" borrowed from the campaign it was cloned from #retently
Feedback Audit report — an admin-only, URL-unlisted page showing who deleted, ignored or edited each response, and what every campaign's NPS/CSAT/CES would be if none of it had happened. #retently
Deployt the new read-only inventory of every campaign alert on the account, grouped by campaign or by recipient, showing each alert's event, condition, audience filter, recipients, last fired and status #retently
Campaign alerts now record who created and last changed them, and can tell a customer's own change apart from one Retently support made while impersonating #retently
New campaigns owned by B2B accounts now get protection level 2 (Recommended) instead of 1 (Basic). Ecommerce and B2C accounts are unchanged, and no existing campaign is modified. #retently