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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Plan the new "Reply with AI" feature #retently
Continue updating the Reply modal UI #retently
Decided to kill unused feature #retently
Improved the deployment process for less downtime #retently
Do NOT send to Instantly failed payment campaigns on add-ons payments failures #retently
Watch Smartlook recordings #retently
Run setup call #retently
Get nice feedback after we explained potential enterprise lead we cannot do everything they need #retently
Implement a new PING public endpoint #retently
Revamping the hero section of the website and add research studies large cards in a carousel #retently
Do CRM tasks #retently
Deployed the new `suppress_contact` scope for inbound webhooks that, when triggered, suppresses the contact's email at the account level and soft-deletes the contact record in a single step #retently
Read about NEW Cloudflare emailing capabilities #retently
Investigate email delivery failure due to invalid Google email configuration #retently
Cleared queue for multiple ecommerce accounts #retently
Zapier Rate Limit Separation, Action Fields Cache, and Retry-After Header #retently
Work on the updated outbound plan #retently
CRM tasks #retently
Fix CSV import storing float scores on outbox records #retently
Deploy Chargebee subscription persistence — atomic saves and no-account.save() invariant #retently
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