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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Research new EU stupidity - Both France and Italy now treat the email open-tracking pixel as a cookie-equivalent (ePrivacy Art. 5(3) "access to terminal equipment"): **prior opt-in consent required**
for recipients in those countries. 
#retently
Multi-step project on GDPR: fix DPO request dead-end + typed request intent + ship suppression hashing #retently
Updated repository documentation for Claude and Codex: Added a structured repository documentation and navigation map that helps AI coding agents understand the codebase, architecture, and conventions while keeping the guidance accurate, maintainable, and portable across supported agents. #retently
Impersonation write attribution: Staff changes made while impersonating customers are now clearly attributed behind the scenes for auditing, while remaining invisible to customers and preventing any internal admin details from leaking into customer-facing data. #retently
