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Greg Raileanu
PRO
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🙋 Customer Support
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 Retently

Retently

#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
retently.com
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Greg Raileanu
PRO
@GregRay42
Review accumulated content tasks. Work on further content roadmap #retently
Greg Raileanu
PRO
@GregRay42
Cache lot of stuff in managed Redis by Upstash.com #retently
Greg Raileanu
PRO
@GregRay42
Refactoring #retently ICP scoring internal service by adding #2markdown checks.
Greg Raileanu
PRO
@GregRay42
Switched Retently.com to $5/mo VPS and Cloudflare WP plugin for another $5/month rather than paying $300 to WPEngine. #retently
Greg Raileanu
PRO
@GregRay42
Drafted content for a Security page. #retently
Greg Raileanu
PRO
@GregRay42
Sent manual invoices to 2 enterprise customers #retently
Greg Raileanu
PRO
@GregRay42
Received $500 in Airtable credits from WIP deals. #retently
Greg Raileanu
PRO
@GregRay42
Publish a blog article about a new CX metric we invented at #retently, www.retently.com/blog/custome…
Greg Raileanu
PRO
@GregRay42
Decided to move away from WPengine, predators who deliberately miscalculate visits by a factor of 2.5x and insist on upgrading from their $100/mo plan to the $300/mo plan. Will self-host our Wordpress instance for #retently.
Greg Raileanu
PRO
@GregRay42
Updated Hero section displaying 2 clear ICPs we serve #retently
Greg Raileanu
PRO
@GregRay42
Drafted "Top Ecommerce NPS Tools in 2024" blog article #retently
Greg Raileanu
PRO
@GregRay42
Refactored StoreDB service to run async. Separate store and webhooks processing. #retently
Greg Raileanu
PRO
@GregRay42
Added 10 more blog article ideas to content writer roadmap #retently
Greg Raileanu
PRO
@GregRay42
Notified big client of closing platform access for unpaid invoice due for 30+ days. #retently
Greg Raileanu
PRO
@GregRay42
Worked on an important article with huge targeted traffic potential - Top NPS Software for B2B Businesses in 2024 #retently
Greg Raileanu
PRO
@GregRay42
Continue working on StoreDB and maxing out Claude tokens 🤡 #retently
Greg Raileanu
PRO
@GregRay42
Improved performance of webhooks processing in StoreDB 10x. #retently
Greg Raileanu
PRO
@GregRay42
Fixing website pricing bugs pointed out by my old buddy from Survicate, who tried to acquire us twice 🤣 #retently
Greg Raileanu
PRO
@GregRay42
Prepare feedback for 1-1 call after the first month of new content editor team member. #retently
Greg Raileanu
PRO
@GregRay42
Created the initial StoreDB service prototype and started collecting initial data. #retently
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