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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Fixed reply modal from-email suggestions (persist fromemail to outbox + robust fallbacks), auto-load macro preference by user/campaign/sentiment, add default onboarding macros, and document email-templates unification plan
#retently
Add Cloudflare-like section with 2 relevant studies based on our 2025 results data
#retently
Deployed new in-app template changes while keeping old sdk as defualt, allowing customers to check how the surveys will look like
#retently
Downggraded Mailchimp to smaller plan jsut to keep Mandrill add-on, since we moved to Loops
#retently
Capture account data (email hash, subscription history, templates, campaigns) to app_accounts_archived before deletion for trial abuse detection and potential restoration.
#retently
Analyze Email Preferences feature while migrating to Loops from Mailchimp
#retently