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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Fixed reply modal from-email suggestions (persist fromemail to outbox + robust fallbacks), auto-load macro preference by user/campaign/sentiment, add default onboarding macros, and document email-templates unification plan #retently
Add Cloudflare-like section with 2 relevant studies based on our 2025 results data #retently
Fixed in-app daily limit bug, added few days ago. #retently
Sent payouts to affiliates #retently
Refactor reminder surveys #retently
Fixed Public API Returning E-commerce Fields After Segment Switch to B2B #retently
Implemented Universal Attributes Filtering for Public API (Customers, Feedback, Outbox) #retently
Deployed new in-app template changes while keeping old sdk as defualt, allowing customers to check how the surveys will look like #retently
Downggraded Mailchimp to smaller plan jsut to keep Mandrill add-on, since we moved to Loops #retently
Update Hubspot SDK from v1 to v3 in the sync #retently
Analyze in-app versioning idea #retently
Lot of customer support #retently
Fixed Instantly.AI Billing Contacts Not Removed on Payment Success #retently
Capture account data (email hash, subscription history, templates, campaigns) to app_accounts_archived before deletion for trial abuse detection and potential restoration. #retently
Code the Email Preferences page and integrate it with Loops #retently
Fixed Billing Page Showing Wrong Credits and Reset Period for Yearly Plans #retently
Improved Error Message for Duplicate Slug in Account Settings #retently
Analyze Email Preferences feature while migrating to Loops from Mailchimp #retently
Deploy accumulated UI fixes #retently
Closed 30+ CRM tasks with Claude Code help #retently
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