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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Publish WISR & Salesmsg 2 new Customer Case Studies to prod #retently
Do instant demo/setup call with a client and observe potential struggles while they were setting up the survey #retently
Analyze how to prevent abuse on Survey Maker, the new marketing tool we launched #retently
Weekly planning calls #retently
Updated WordPress & plugins to latest versions. #retently
Update outdated customer case studies SEO meta using AI #retently
Removed legacy unused subscription plans from the app configs and Chargebee #retently
Launched new website integrations pages - Gladly & Yotpo #retently
Process outstanding CRM tasks #retently
Review customer interactions with the new Ecommerce-specific feature in Smartlook session recordings #retently
Finished drafting Salesmsg case study and sent to the customer for approval #retently
Preparing the Salesmsg Customer Case Study #retently
Implemented displaying account users' IP addresses in the Admin UI. #retently
Run weekly planning calls #retently
Review “survey-maker” project completed by new freelancer this weekend. Need to create OpenAI prompts. #retently
Publish "Best 7 Customer Service Quality Assurance Software for Ecommerce & Retail in 2024" #retently
Send a few more invites to participate in Customer Case Studies #retently
Setup full office and plan to work on content for #retently
Politely refuse competitor proposing to acquire for 1.5xARR #retently
Provide feedback on several existing blog articles currently "In Review". #retently
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