Worked on an important article with huge targeted traffic potential - Top NPS Software for B2B Businesses in 2024 #retently

Continue working on StoreDB and maxing out Claude tokens 🤡 #retently

Improved performance of webhooks processing in StoreDB 10x. #retently

Fixing website pricing bugs pointed out by my old buddy from Survicate, who tried to acquire us twice 🤣 #retently

Prepare feedback for 1-1 call after the first month of new content editor team member. #retently

Created the initial StoreDB service prototype and started collecting initial data. #retently

Arguing with Pipedrive over their pricing policy. New customers can get the same plan at $29/seat, while we pay $38. #retently

Deployed updated Slack integration supporting 500+ channels. #retently

Scheduled quarterly digest newsletter. #retently

Switched all low-fidelity AI tasks model from 3.5-turbo to the newest gpt-4o-mini. #retently

Created onboarding plan for new content writer. #retently

Hired full-time content writer. #retently

Demo follow-up for an enterprise client. #retently

Got a $650 bill from AWS for Cloudfront CDN because the developer missed with Nginx compression settings. #retently

Created a new SEO metric - Keyword Opportunity Index (KOI) and developed a few scripts. At the end identified 120 blog article opportunities #retently

Released 2024 NPS & CSAT benchmarks. #retently

Implemented Google login functionality, took just 8 years 🤠 #retently

Caught and refunded a fraudster who activated a paid account 26 days ago and scheduled 200 phishing emails. Fixed bug in admin interface that prevented banning specific IP addresses #retently

Ready to deploy changes to Mandrill email sending and realized that 70 customers still haven’t adjusted their DMARC records. We will be automatically switching their sending address to [email protected]. Last minute decided to automatically create forwards from [email protected] to customer email using Improvmx.com. This way customers will receive responses to their surveys and autoreplies. #retently

Implemented “Sign in via Google” button. Overlooked minor feature with huge impact #retently