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Greg Raileanu
PRO
🌶 845
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🙋 Customer Support
Back
 Retently

Retently

#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
retently.com
Done1.3K Posts Media Stats Followers
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Greg Raileanu
PRO
@GregRay42
Adjust enterprise client agreement redlines. It probably costed them more in legal fees that the whole contract amount #retently
Greg Raileanu
PRO
@GregRay42
Demo call #retently
Greg Raileanu
PRO
@GregRay42
Posted last 2 studies on the website main hero. Inspired by Cloudflare site. #retently
Website main hero section featuring two studies inspired by Cloudflare's design.
Greg Raileanu
PRO
@GregRay42
Approved and made final touches in new article - Survey Response Rate Trends in 2026 for blog and website #retently
Greg Raileanu
PRO
@GregRay42
GDPR Email Hashing & Suppression Check UI #retently
Greg Raileanu
PRO
@GregRay42
Atomic Credit Reservation - Fix Survey Creation Race Condition #retently
Greg Raileanu
PRO
@GregRay42
Digest Archive Page - Visual & Functional Improvements #retently
Greg Raileanu
PRO
@GregRay42
Fix backup inconsistencies #retently
Greg Raileanu
PRO
@GregRay42
Get business docs translated & apostiled for Apple #retently #agento
Greg Raileanu
PRO
@GregRay42
Revised QA and Support applicants for #retently
Greg Raileanu
PRO
@GregRay42
Migrated production backup orchestration off the primary MongoDB host to a dedicated backup VPS, reducing db-server load and eliminating storagebox/backup-related risk. #retently
Greg Raileanu
PRO
@GregRay42
Added Simplesat vs Retently compare page #retently
Greg Raileanu
PRO
@GregRay42
Posted new QA job for #retently and #agento
Greg Raileanu
PRO
@GregRay42
Suppression Deliverability Stats & UX Improvements #retently
Greg Raileanu
PRO
@GregRay42
Finished implementatin and deployed a comprehensive email suppression system to prevent sending surveys to invalid, disposable, or spam-complaining email addresses #retently
Greg Raileanu
PRO
@GregRay42
Process 30+ CRM tasks including the 12+2 months deal for Deligthed migrations #retently
Greg Raileanu
PRO
@GregRay42
Replaced mysqldump backups with percona xtrabackup taht do not cause downtime #retently
Greg Raileanu
PRO
@GregRay42
Finish Digests archive and Email Suppressions pages #retently
Greg Raileanu
PRO
@GregRay42
Looking to hiring options for support team member #retently
Greg Raileanu
PRO
@GregRay42
Built a CLI tool that automatically stamps banking details onto Chargebee-generated invoice PDFs using pdf-lib. #retently
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