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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Create separate email alert template for people exhausting the survey credit limits in trial vs existing paid customers
#retently
Implemented Slack customer summaries fetched automatically from CRM data, sent on new customer requests, trials & cancellations.
#retently
Submit affiliate program partnership opportunity to Ecommerce CX agency www.createcx.co/contact
#retently
Reviewed and summarised the insights from the last two ecommerce discovery calls
#retently
Increase resources available to the VPS as the OOM killer kills the processes instead
#retently
Continue automating the enrichment and scoring of Shopify stores. Limit to Gorgias users for the first stage.
#retently