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Greg Raileanu
PRO
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🙋 Customer Support
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 Retently

Retently

#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
retently.com
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Greg Raileanu
PRO
@GregRay42
Converted third-party website from wordpress to nextjs #retently
Greg Raileanu
PRO
@GregRay42
Pushed another batch of inline new editor improvements #retently
Greg Raileanu
PRO
@GregRay42
CRM tasks #retently
Greg Raileanu
PRO
@GregRay42
Added new survey step type - Form in the new inline editor #retently
Greg Raileanu
PRO
@GregRay42
Updated the script URL from app.retently.com/public/compo… to cdn.retently.com/widget/reten… #retently
Greg Raileanu
PRO
@GregRay42
More inline survey editor & widget fixes #retently
Greg Raileanu
PRO
@GregRay42
CRM tasks #retently
Greg Raileanu
PRO
@GregRay42
Weekly planning #retently
Greg Raileanu
PRO
@GregRay42
More inline new editor work #retently
Greg Raileanu
PRO
@GregRay42
Manually revising 200+ suggested facts extracted from support conversations into our internal RAG #retently
Greg Raileanu
PRO
@GregRay42
Deployed the RAG chat to prod #retently
Dashboard showing analytics for Deezer across different categories with graph and numerical data.
Greg Raileanu
PRO
@GregRay42
Deploy Inline Survey channel — new survey API, inline widget SDK, and Next.js editor app #retently
Greg Raileanu
PRO
@GregRay42
CRM tasks #retently
Greg Raileanu
PRO
@GregRay42
Work in fhe support RAG #retently
Greg Raileanu
PRO
@GregRay42
Fix StoreDB webhook processor stall with 1.8M events stuck for 12 days #retently
Greg Raileanu
PRO
@GregRay42
Payout affiliates #retently
Greg Raileanu
PRO
@GregRay42
Working in the internal knowledge base chat RAG #retently
Greg Raileanu
PRO
@GregRay42
Deployed the write-only, fire-and-forget tracking system that records per-campaign survey lifecycle events on each Person document. #retently
Greg Raileanu
PRO
@GregRay42
Do CRM tasks #retently
Greg Raileanu
PRO
@GregRay42
Launched inline survey prototype #retently
Screenshot of an inline survey prototype featuring a testimonial questionnaire with a star rating and a feedback submission button.
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