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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Added queue health monitoring to StoreDB /health endpoint with WARNING/CRITICAL status levels for external monitoring (Hyperping/Zabbix) #retently
Added a 90-second delay with retries to prevent storedb race conditions so audience filters match reliably and surveys queue correctly. #retently
Fixed a bug where missing storedb field-type mappings caused numeric/date campaign filters to fail and block surveys from being queued. #retently
Added extracted location properties to StoreDB data #retently
Beginning of the month regular tasks - affiliates, salaries #retently
Weekly planning #retently
Research potential Mandrill deliverability issues #retently
Depoyed Brandfetch proxy API endpoint (GET /api/logo/:domain) #retently
Completed Clearbit logo refactoring to use Brandfetch #retently
Migrated from Clearbit logo to Brandfetch free tier on Admin #retently
Deployed multiple accmulated PRs #retently
Fixed critical "Invalid filter or no permission to access the data" error that appeared when opening the dashboard directly or during user impersonation sessions, caused by a race condition in filter validation. #retently
Added "Sync Attributes" feature to Contacts page #retently
Find myself quick-shooting a self-service solution for another customer support request #retently
Add Edit Response modal enhancements with campaign selector #retently
Last testing phase of the large subscriptions.coffee refactoring. Planned deployment on 1st Dec #retently
Enhanced captcha verification error handling #retently
Fixed annoying "Invalid filter or no permission to access the data" error when opening the dashboard directly or during user impersonation #retently
Research response rate question in support #retently
Troubleshooting Hubspot integration issue for customer with 1700+ lists #retently
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