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Greg Raileanu
PRO
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🙋 Customer Support
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 Retently

Retently

#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Greg Raileanu
PRO
@GregRay42
Prepare the “2024 in review” newsletters for B2B and Ecommerce #retently
Greg Raileanu
PRO
@GregRay42
Weekly planning #retently
Greg Raileanu
PRO
@GregRay42
Upgrade Zabbix VPS to bring more CPU resources #retently
Greg Raileanu
PRO
@GregRay42
Request switching to new Firstpromoter UI #retently
Greg Raileanu
PRO
@GregRay42
Reviewed and summarised the insights from the last two ecommerce discovery calls #retently
Greg Raileanu
PRO
@GregRay42
Increase resources available to the VPS as the OOM killer kills the processes instead #retently
Greg Raileanu
PRO
@GregRay42
Continue automating the enrichment and scoring of Shopify stores. Limit to Gorgias users for the first stage. #retently
Greg Raileanu
PRO
@GregRay42
Prepare list of 19k Shopify stores also using Gorgias #retently
Greg Raileanu
PRO
@GregRay42
Implemented automated daily usage stats report #retently
Greg Raileanu
PRO
@GregRay42
Upgrade Nodejs from 20 to 22 on internal nodes #retently
Greg Raileanu
PRO
@GregRay42
Prioritizing what is realistically achievable within a week for the outbound CRM #retently
Greg Raileanu
PRO
@GregRay42
Work on outbound CRM #retently
Greg Raileanu
PRO
@GregRay42
Working on web UI for outbound CRM #retently
Greg Raileanu
PRO
@GregRay42
Reading through Instantly & Apollo APIs #retently
Greg Raileanu
PRO
@GregRay42
Scheduled two more discovery calls this week #retently
Greg Raileanu
PRO
@GregRay42
Create Ahrefs rank API for top 1 mln domains to be used later in outbound scoring #retently
Greg Raileanu
PRO
@GregRay42
Send updated images for Gorgias integration marketplace #retently
Greg Raileanu
PRO
@GregRay42
Send PMF survey to Ecommerce customers #retently
Greg Raileanu
PRO
@GregRay42
Reconnected 6 emails accounts and started warming them up in Instantly #retently
Greg Raileanu
PRO
@GregRay42
Upgrade old customer to plan with more surveys at no additional cost #retently
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