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Greg Raileanu
PRO
🌶 664
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🙋 Customer Support
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 Retently

Retently

#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
retently.com
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Greg Raileanu
PRO
@GregRay42
Fixing inconsistencies with campaign rule "Last survey sent" #retently
Greg Raileanu
PRO
@GregRay42
Customer support #retently
Greg Raileanu
PRO
@GregRay42
Weekly planning #retently
Greg Raileanu
PRO
@GregRay42
Continue enriching leads for outbound campaign #retently
Greg Raileanu
PRO
@GregRay42
Loaded Ecommerce-targeted outbound sequence and leads into Instantly #retently
The image displays an email draft regarding a migration plan for a company transitioning from Delighted to a new platform.
Greg Raileanu
PRO
@GregRay42
Preparing the template for the Delighted sunset outbound campaign to be sent next week #retently
Greg Raileanu
PRO
@GregRay42
Customer setup call #retently
Greg Raileanu
PRO
@GregRay42
Customer emails #retently
Greg Raileanu
PRO
@GregRay42
Customer demo #retently
Greg Raileanu
PRO
@GregRay42
Troubleshooting customer campaigns webhooks #retently
Greg Raileanu
PRO
@GregRay42
Added extensive email campaigns audience matching logs for customer support #retently
Greg Raileanu
PRO
@GregRay42
Catch-up emails #retently
Greg Raileanu
PRO
@GregRay42
Demo call with trial customer #retently
Greg Raileanu
PRO
@GregRay42
Redo current b2b welcome/onobarding email template #retently
Greg Raileanu
PRO
@GregRay42
Do account setup call with trial customer #retently
Greg Raileanu
PRO
@GregRay42
Published the new Delighted B2B compare page: www.retently.com/compare/deli… #retently
Greg Raileanu
PRO
@GregRay42
Revising Retently vs competitors few pages structure and content #retently
Greg Raileanu
PRO
@GregRay42
Fixed weird bug with gmail showing white line in top survey header #retently
The image displays a survey email interface with a recommendation question for the service Blackbird. The image displays a survey prompt asking users to rate their likelihood of recommending Blackbird to a friend.
Greg Raileanu
PRO
@GregRay42
Estimated a completely NEW Reviews feature re-using some existing capabilities to 7 weeks alone #retently
A detailed checklist for implementing a new Reviews feature with estimated timelines for each task.
Greg Raileanu
PRO
@GregRay42
Finished implementing the Outbox stats charts #retently
The image displays a line chart illustrating Outbox statistics over the year 2024.
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