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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Bulk CSV suppression import — new feature + race condition fix #retently
Rewrote the Zabbix dashboard sitespeed check from a broken NestJS/Puppeteer app (3s timeout, no cleanup, no --no-sandbox) into a single standalone Node.js script, fixed the per-item Zabbix timeout from 3s to 30s, adjusted thresholds to warn=20s/crit=30s, and deployed it #retently
Deployed refactored reminders to dev env for testing #retently
CRM tasks #retently
Converted third-party website from wordpress to nextjs #retently
Pushed another batch of inline new editor improvements #retently
CRM tasks #retently
Added new survey step type - Form in the new inline editor #retently
Updated the script URL from app.retently.com/public/compo… to cdn.retently.com/widget/reten… #retently
More inline survey editor & widget fixes #retently
CRM tasks #retently
Weekly planning #retently
More inline new editor work #retently
Manually revising 200+ suggested facts extracted from support conversations into our internal RAG #retently
Deployed the RAG chat to prod #retently
Deploy Inline Survey channel — new survey API, inline widget SDK, and Next.js editor app #retently
CRM tasks #retently
Work in fhe support RAG #retently
Fix StoreDB webhook processor stall with 1.8M events stuck for 12 days #retently
Payout affiliates #retently
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