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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Rewrote the Zabbix dashboard sitespeed check from a broken NestJS/Puppeteer app (3s timeout, no cleanup, no --no-sandbox) into a single standalone Node.js script,
fixed the per-item Zabbix timeout from 3s to 30s, adjusted thresholds to warn=20s/crit=30s, and deployed it
#retently
Updated the script URL from app.retently.com/public/compo… to cdn.retently.com/widget/reten…
#retently
Manually revising 200+ suggested facts extracted from support conversations into our internal RAG
#retently
Deploy Inline Survey channel — new survey API, inline widget SDK, and Next.js editor app
#retently