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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Fix Intercom NPS surveys silently dropping all responses (Canvas Kit single-select 11→10 option cap) #retently
Built the admin MCP Logs page with Tool Calls and Connections tabs. #retently
Remove the legacy mid-session IP/country-switch fraud heuristic + retire app-antifraud worker #retently
Re-analyze internal self-assessed security report #retently
Daily CRM tasks #retently
Abuse Prevention Part 1 — Delivery Gate + Signup Legitimacy Score #retently
Research phishing incident #retently
Email survey footer: unify "Open in browser" link styling with "Unsubscribe" #retently
Daily CRM tasks #retently
MCP custom properties: applied on send, typed correctly on update #retently
Daily CRM tasks #retently
Complete guides for using the MCP with ChatGPT and CLaude Cowork #retently
Daily CRM tasks #retently
MCP feedback tools surface Shopify order attributes #retently
Fixed wrongful permanent opt-outs from transient soft bounces, added a self-expiring retry, and started metering soft bounces #retently
Customer support & daily crm tasks #retently
More MCP fixes and improvements #retently
Daily CRM tasks #retently
POST /api/v2/survey no longer crashes when `tags` is sent as a bare string #retently
Topics page: Filter by Sentiment checkboxes can be unticked again #retently
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