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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Fixed salesforce note export failures by truncating note title to 80 chars and body to 32000 chars to avoid string_too_long errors in Salesforce api
#retently
Updated API documentation including new auth options. Added endpoints search.
#retently
Add new API auth method (getUserByToken to also check request.query.api_key) for Microsoft users whose requests are stripped and cannot use our API
#retently
Updated public api v2 rate limit to be fully configurable via environment settings with startup logging and removed old hardcoded config
#retently
Got sick of lazy customers not willing to go more than one click to get their invoices and work on a better self-service solution
#retently
Added queue health monitoring to StoreDB /health endpoint with WARNING/CRITICAL status levels for external monitoring (Hyperping/Zabbix)
#retently
Added a 90-second delay with retries to prevent storedb race conditions so audience filters match reliably and surveys queue correctly.
#retently
Fixed a bug where missing storedb field-type mappings caused numeric/date campaign filters to fail and block surveys from being queued.
#retently