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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Shootout to happy customer who mentioned #retently in a recent podcast and finally see our podscan.fm subscription payoff
CRM tasks #retently
CRM tasks #retently
Outbound webhooks stuck in "pending" - durable export-result outbox + one-shot backfill #retently
Finished Campaign-level topic assignment #retently
Weekly planning #retently
Researching the dedicated topics batch per campaign again #retently
Go through the 2026 pentest results and plan fixes #retently
CRM tasks #retently
Backfill Chargebee subscription v2 display fields — one-shot data repair #retently
Survey queue improvements - cleaner failure reasons and smarter retries (fix/queue-failed-reasons-and-suppressed): reworked the queue so surveys that can't be sent for a real reason (contact suppressed, opted out, bounced, undeliverable, or the contact/campaign was deleted) are now shown as clear "skipped" statuses with tooltips explaining why, instead of being lumped in as generic failures. #retently
Research Chargebee webhooks issue #retently
Bulk CSV suppression import — new feature + race condition fix #retently
Rewrote the Zabbix dashboard sitespeed check from a broken NestJS/Puppeteer app (3s timeout, no cleanup, no --no-sandbox) into a single standalone Node.js script, fixed the per-item Zabbix timeout from 3s to 30s, adjusted thresholds to warn=20s/crit=30s, and deployed it #retently
Deployed refactored reminders to dev env for testing #retently
CRM tasks #retently
Converted third-party website from wordpress to nextjs #retently
Pushed another batch of inline new editor improvements #retently
CRM tasks #retently
Added new survey step type - Form in the new inline editor #retently
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