I just wrote simple text on a Google Doc for people who use my site www.yelmair.com as well as people who buy my books (e-books and physical products):
Terms and Conditions
Product names and trade names
Jelmer de Boer
[address]
Chamber of Commerce number: XXXXXX
Trading under the names
Jelmer de Boer
Thuisblijven is duurder
Yelmair
Returns
If you have bought something that did not meet your expectations, you can return it within a reasonable period (let's agree on a month) to:
[address]
stating your name and order number.
If you also email me at [email address] stating that you have returned, you will get your money back.
Digital goods
E-books cannot be returned and neither can memberships, but you can always email to [email address] and you will usually get your money back if you have a good reason.
I know this might be too simple, but I prefer to do the bare minimum of legal texts and just offer service like a real human because I absolutely hate to call / email services and jump through hoops and talk to robots to get stuff done.
I just wrote simple text on a Google Doc for people who use my site www.yelmair.com as well as people who buy my books (e-books and physical products):
Terms and Conditions
Product names and trade names
Jelmer de Boer
[address]
Chamber of Commerce number: XXXXXX
Trading under the names
Jelmer de Boer
Thuisblijven is duurder
Yelmair
Returns
If you have bought something that did not meet your expectations, you can return it within a reasonable period (let's agree on a month) to:
[address]
stating your name and order number.
If you also email me at [email address] stating that you have returned, you will get your money back.
Digital goods
E-books cannot be returned and neither can memberships, but you can always email to [email address] and you will usually get your money back if you have a good reason.
I know this might be too simple, but I prefer to do the bare minimum of legal texts and just offer service like a real human because I absolutely hate to call / email services and jump through hoops and talk to robots to get stuff done.