go IKEA to return something, we get ticket C228, it says C228 counter 6 on the screen, a Portuguese woman moves in front of us to counter 6, I say "no I think it's our turn we're C228" she says "no it's definitely me" and repeatedly insists but she has the wrong number ticket. The Portuguese counter woman says "it's not your turn". Then chaos ensues in both of the Portuguese minds as the counter woman has to follow the rules to Kafkaesque rigor (a Salazarian trait) while the Portuguese customer expects to be helped, skipping the queue, while it's not her turn and I disengage and find another counter to return my IKEA stuff #onlyinportugal