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Greg Raileanu
PRO
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🙋 Customer Support
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 Retently

Retently

#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
retently.com
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Greg Raileanu
PRO
@GregRay42
Created script to score legacy deals in CRM & automatically delete all the associated deals, orgs, contacts and tasks for deals with low score ICP #retently
Greg Raileanu
PRO
@GregRay42
Prepare a complete main landing page revamp to target Ecommerce businesses first #retently
Greg Raileanu
PRO
@GregRay42
Publish WISR & Salesmsg 2 new Customer Case Studies to prod #retently
Greg Raileanu
PRO
@GregRay42
Do instant demo/setup call with a client and observe potential struggles while they were setting up the survey #retently
Greg Raileanu
PRO
@GregRay42
Analyze how to prevent abuse on Survey Maker, the new marketing tool we launched #retently
Greg Raileanu
PRO
@GregRay42
Weekly planning calls #retently
Greg Raileanu
PRO
@GregRay42
Updated WordPress & plugins to latest versions. #retently
Greg Raileanu
PRO
@GregRay42
Update outdated customer case studies SEO meta using AI #retently
Greg Raileanu
PRO
@GregRay42
Removed legacy unused subscription plans from the app configs and Chargebee #retently
Greg Raileanu
PRO
@GregRay42
Launched new website integrations pages - Gladly & Yotpo #retently
Greg Raileanu
PRO
@GregRay42
Process outstanding CRM tasks #retently
Greg Raileanu
PRO
@GregRay42
Review customer interactions with the new Ecommerce-specific feature in Smartlook session recordings #retently
Greg Raileanu
PRO
@GregRay42
Finished drafting Salesmsg case study and sent to the customer for approval #retently
Greg Raileanu
PRO
@GregRay42
Preparing the Salesmsg Customer Case Study #retently
Greg Raileanu
PRO
@GregRay42
Implemented displaying account users' IP addresses in the Admin UI. #retently
Greg Raileanu
PRO
@GregRay42
Run weekly planning calls #retently
Greg Raileanu
PRO
@GregRay42
Review “survey-maker” project completed by new freelancer this weekend. Need to create OpenAI prompts. #retently
Greg Raileanu
PRO
@GregRay42
Publish "Best 7 Customer Service Quality Assurance Software for Ecommerce & Retail in 2024" #retently
Greg Raileanu
PRO
@GregRay42
Send a few more invites to participate in Customer Case Studies #retently
Greg Raileanu
PRO
@GregRay42
Setup full office and plan to work on content for #retently
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