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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Fix tag/topic attachment after duplicate creation error by moving attribute linking outside .then() block to ensure feedback responses always get associated even when duplicates are detected.
#retently
Upgrade Tailscale from Starter to Premium to be able to funnel webhooks to private network devices
#retently
Implementing new project docker structure after dealing with 10 years old legacy structure
#retently
Temporarily disabled ICP score lookups during registration (api.radar.pro ECONNREFUSED) and downgraded Clearbit EnrichmentNotFoundError to warnings while keeping real API failures as errors, reducing signup log noise.
#retently
Extended Instantly.ai payment recovery to include Chargebee billing contacts (send_billing_email=true) on payment_failed, adding them alongside users with 48-h caching, detailed logging, and graceful fallback if fetch fails.
#retently
Added new functionality - billing contacts that do not consume user seats
#retently
Allow customers to see the payload of their webhooks for self-service troubleshooting
#retently
Added Shopify orders/updated webhook support for real-time order edits; fixed inbound webhooks to update lastRun even on validation errors for visible “Last run” timestamps and easier debugging.
#retently
Research Chargebee API required to implement a new self-service feature - billing contacts that do NOT consume paid user seats
#retently
Campaign Settings UI: unified visual hierarchy across Misc/Delivery/AI tabs, standardized headers (#4D6892), flex-aligned toggles & popovers, margin/typography cleanup; cosmetic CSS only.
#retently