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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Fix tag/topic attachment after duplicate creation error by moving attribute linking outside .then() block to ensure feedback responses always get associated even when duplicates are detected. #retently
Working in the office on product bugs today with colleague #retently
See customers abuse the API #retently
Upgrade Tailscale from Starter to Premium to be able to funnel webhooks to private network devices #retently
API Bug Fixes - Date Range Filtering and Error Logging #retently
Enriched public API endpoint response with additional data #retently
Setup retently.dev to onboard new devs when needed #retently
Implementing new project docker structure after dealing with 10 years old legacy structure #retently
Implemented Turnstile CAPTCHA in Contact Us form on the website #retently
Another attempt at researching the huge subscriptions.cofee refactor #retently
Replaced Reform with vibecoded contact form via Mandrill #retently
Temporarily disabled ICP score lookups during registration (api.radar.pro ECONNREFUSED) and downgraded Clearbit EnrichmentNotFoundError to warnings while keeping real API failures as errors, reducing signup log noise. #retently
Extended Instantly.ai payment recovery to include Chargebee billing contacts (send_billing_email=true) on payment_failed, adding them alongside users with 48-h caching, detailed logging, and graceful fallback if fetch fails. #retently
Added new functionality - billing contacts that do not consume user seats #retently
Allow customers to see the payload of their webhooks for self-service troubleshooting #retently
Added Shopify orders/updated webhook support for real-time order edits; fixed inbound webhooks to update lastRun even on validation errors for visible “Last run” timestamps and easier debugging. #retently
Research Chargebee API required to implement a new self-service feature - billing contacts that do NOT consume paid user seats #retently
Turned off afiliate program new registrations due to lot of new fraud signups #retently
Campaign Settings UI: unified visual hierarchy across Misc/Delivery/AI tabs, standardized headers (#4D6892), flex-aligned toggles & popovers, margin/typography cleanup; cosmetic CSS only. #retently
Fixed unhandled promise rejection in In-App cache service #retently
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