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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Email 60+ customers to reconnect integrations after the AWS outage. This is outrageous, and we need to refactor this shit for better observability and monitoring 
#retently
Troubleshoot missing customer integrations tokens records perhaps due to recent AWS outage. Improve integrations sync, export and tokendb services #retently
Deployed both B2B & Ecommerce versions of the new Register pages www.retently.com/register/ #retently
Working on a new Ecommerce sign-up page to better fight phishers and spammers programmatically #retently
Integrations auto-syncs that get stuck for 24+ hours are now automatically cleaned up and support gets notified by email. #retently
Completed implementing the new /api/v2/trends endpoint, completely replicating the data presented in the web app #retently
Move current static html www.retently.com/api documentation to NextJS and adding new features (copy as markdown) #retently
Work on planning and implementing two new related public API endpoints: /api/v2/trends and /api/v2/trend/:groupId #retently
Troubleshooting deferral mandrill emails due to customer sending too many surveys from new domain #retently