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Greg Raileanu
PRO
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🙋 Customer Support
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 Retently

Retently

#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
retently.com
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Greg Raileanu
PRO
@GregRay42
Migrated OpenAI Business Description Source from Apollo Domains to Account Field #retently
Greg Raileanu
PRO
@GregRay42
Improving OpenAI classification flow #retently
The image displays a code snippet and instructions related to improving the OpenAI classification flow.
Greg Raileanu
PRO
@GregRay42
Use Claude for customer support #retently
The image displays a code exploration interface discussing API response handling for customer support.
Greg Raileanu
PRO
@GregRay42
Prepare new Enterprise quote #retently
The image presents two options for an enterprise quote related to survey services.
Greg Raileanu
PRO
@GregRay42
Testing the MongoDB 85GB failover mongorestore #retently
Greg Raileanu
PRO
@GregRay42
Fixed Template Clone Not Appearing in List #retently
Greg Raileanu
PRO
@GregRay42
Applied for hardware acquisition grant #retently
An email detailing a grant application for Cloudsoft SRL (Retently) with multiple attachments.
Greg Raileanu
PRO
@GregRay42
Researching ways to properly monitor Mandrill deliveries #retently
Greg Raileanu
PRO
@GregRay42
Added URL parameters guide to Link campaign setup page #retently
The image displays a guide on adding custom properties via URL parameters for a Link campaign setup page.
Greg Raileanu
PRO
@GregRay42
Implemented the ability to display the in-app pop-up in 9 different positions of the screen including Preview #retently
The image displays a user interface for configuring pop-up settings in an application.
Greg Raileanu
PRO
@GregRay42
Deployed CSV export UX improvements & Queue page export #retently
The image displays a notification interface from the Intercom app showing a conversation involving Aimee Adamec.
Greg Raileanu
PRO
@GregRay42
Fixed bug where Ecommerce segment accounts could not see "Ecommerce" in the Benchmark Industry dropdown on the Account Settings page #retently
Greg Raileanu
PRO
@GregRay42
Added x-api-key headers support for microsoft customers #retently
Greg Raileanu
PRO
@GregRay42
More Microsoft API headers sanitation analysis #retently
The image displays a detailed analysis of API authentication methods for Retently, highlighting current implementations and best practices.
Greg Raileanu
PRO
@GregRay42
Writing support replies with Claude Code which identified and fixed an in-app sdk bug #retently
The image displays a support response email addressing an SDK error related to a daily survey limit.
Greg Raileanu
PRO
@GregRay42
Have SurferSEO reinstate my "lost" credits purchased a few years ago #retently
A message confirming the reinstatement of unused credits for a user account.
Greg Raileanu
PRO
@GregRay42
Analyze API permissions implementation in the current version #retently
Greg Raileanu
PRO
@GregRay42
Another batch of Coffee code cleanup after refactoring the CX service #retently
A code cleanup report detailing lines of code removed from various categories in a project.
Greg Raileanu
PRO
@GregRay42
Implemented Preview mode for Link surveys #retently
Greg Raileanu
PRO
@GregRay42
Upgrade In-App sdk to latest Vue 3 version #retently
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