Back
Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
Load previous page…
Updated file upload configuration to accept webp images alongside png, jpg, and gif formats. 
#retently
See another competitor shutting down their smb product www.surveymonkey.com/product/… - clearly this market is too small for a public company. This is the third after Promoter.io, Delighted.com #retently
Troubleshoot another enterprise client support request. Collect stats and realize past 30 days there was only one real issue on our side out of 10 claimed #retently
PostHog cross-subdomain identity bridge across all four web surfaces (WordPress + retently-nextjs + legacy webapp + com.retently.app #retently
Deployed a round of link & kiosk survey fixes — kiosk email drop on reset, silently-ignored URL attributes, captcha lockouts — plus a session heartbeat, a configurable resume window, and the kiosk "thank you" countdown on by default. #retently
Added a runbook for optimizing customer search with lowercased prefix-search fields, MongoDB indexes, migration/backfill steps, rollout risks, rollback, and verification. #retently