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Greg Raileanu
PRO
🌶 725
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🙋 Customer Support
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 Retently

Retently

#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
retently.com
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Greg Raileanu
PRO
@GregRay42
Review what else is in Linear #retently
Greg Raileanu
PRO
@GregRay42
Finished Deliverability stats page #retently
Dashboard interface showing deliverability statistics with graphs and data tables related to emails or messages.
Greg Raileanu
PRO
@GregRay42
Plan NEW Deliverability Stats Page #retently
Wireframe layout of a new Deliverability Stats Page with user interface elements and annotations.
Greg Raileanu
PRO
@GregRay42
Added Redis-based caching for page counters (Contacts, Outbox, Responses, Companies) to improve load times for large accounts with 1,000+ responses. #retently
Diagram illustrating the architecture and flow of Redis-based caching for page counters in various entities to improve load times.
Greg Raileanu
PRO
@GregRay42
Fixing issue in custom statuses filter added 2 weeks ago #retently
Greg Raileanu
PRO
@GregRay42
See first stats results for year in review #retently
Screenshot of an analytics dashboard showing statistics for "Year in Review" with various data visualizations and filters. Dashboard displaying yearly statistics with navigation on the left and various metrics on the right. Dashboard displaying customer support statistics from Retently for the year in review, highlighting key metrics and visual graphs.
Greg Raileanu
PRO
@GregRay42
Deployed year-in-review reports for all active clients with more than 100 responses collected in 2025 #retently
Greg Raileanu
PRO
@GregRay42
Better integration sync stats #retently
Screen capture of a dashboard showing a chart and task related to Retently integration and sync statistics.
Greg Raileanu
PRO
@GregRay42
Generated year-in-review reports for all active clients with more than 100 responses collected in 2025 #retently
The image displays a year-in-review summary report for Spring Health in 2025.
Greg Raileanu
PRO
@GregRay42
Research why home staging server suddenly died #retently
The image displays a detailed technical report investigating the sudden failure of a home staging server.
Greg Raileanu
PRO
@GregRay42
Ideate over "your year in review with Retently" structure #retently
The image presents customer feedback statistics from Retently. The image displays a Net Promoter Score (NPS) dashboard with a score of 91. A line graph depicting the evolution of a Net Promoter Score (NPS) over the year 2025.
Greg Raileanu
PRO
@GregRay42
Plan new feature - page counters cache to help large customers load faster #retently
The image displays a dashboard interface showing contact statistics for a large dataset.
Greg Raileanu
PRO
@GregRay42
Customer demo #retently
Greg Raileanu
PRO
@GregRay42
Continue refactoring integrations #retently
Greg Raileanu
PRO
@GregRay42
Analyze current Zapier implementation #retently
Greg Raileanu
PRO
@GregRay42
Plan 10 more in-app feature improvements #retently
A task list categorizing in-app feature improvements by complexity and estimated time to complete.
Greg Raileanu
PRO
@GregRay42
Add Loops DNS records #retently
Greg Raileanu
PRO
@GregRay42
Cancelled legacy bare-metal dev server #retently
Greg Raileanu
PRO
@GregRay42
Migrated dev to a trio of VPSes #retently
Greg Raileanu
PRO
@GregRay42
Created comprehensive Dashboard in the admin UI #retently
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