Fixed 3 years old bug-missing feature claimed as working: automatically unsusbcribe custoemrs in Retently when they are unsusbcribed in Salesforce #retently

Deployed NEW glossary page www.retently.com/cx-glossary/ #retently

Research how to add mobile sdk to the survey types #retently

Analyzing tracking email providers in Outbox records, backfilling script for existing 20 mln records #retently

Introduce the concept of account-based suppression list #retently

See one large account generating 60%+ spam complaints #retently

Added the deliverability upgrade that blocks sending to bounced or spam-reporting emails, protects sender reputation, and adds clear complaint indicators in the app #retently

Show 500 error to banned IPs on Register page #retently

Create deliverability improvement plan #retently

Research best way to warm up new shared email domains #retently

Weekly planning #retently

Update some logos on new /register page #retently

Replaced Clearbit fetched logos with designer pack on the new Register page at www.retently.com/register/ #retently

Email 60+ customers to reconnect integrations after the AWS outage. This is outrageous, and we need to refactor this shit for better observability and monitoring #retently

Troubleshoot missing customer integrations tokens records perhaps due to recent AWS outage. Improve integrations sync, export and tokendb services #retently

Excluded team impersonation sessions from users IP address tracking #retently

Deployed both B2B & Ecommerce versions of the new Register pages www.retently.com/register/ #retently

Working on a new Ecommerce sign-up page to better fight phishers and spammers programmatically #retently

Register 4 new domains to be used by customer surveys #retently

Fix critical bug I introduced one week ago in link surveys #retently