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Crisp
Crisp
#crisp
One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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fix a huge issue with
#crisp infrastructure, due to the way dns works in debian/glibc based systems, where if the primary resolver goes down, nodejs dependencies such as sequelize would be unable to fallback to the secondary dns resolver, leading to downtime of anything that connects to a sql database from nodejs, meaning the whole
#crisp rest api would go down!
schedule a full day working on fixes here and there on
#crisp polishing the huge machine we've built over 10 years
fix issue where facebook messenger was not able to access images uploaded on
#crisp anymore due to robots.txt
spend 1h debugging some k8s complexity-induced issue after a node failure at cloud provider for
#crisp mirage gpus
do some math/probabilities all morning to improve the distribution of WebSocket connections on
#crisp chatbox servers, due to poorly balanced load with our old non-mathematically compliant hash method
fix vat calculation issue in my sales tax library with greece, where Eurostat decided to make an special case on their country code in VAT numbers: using EL instead of GR
#crisp
try to upgrade
#crisp Mirage AI Kuberbetes cluster version, miserably fail at it cause of broken GPU image NVIDIA drivers from the cloud provider which stalled the upgrade process, destroy cluster and rebuild all infrastructure from scratch all evening 🥲