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Crisp

Crisp

#crisp

One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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merge new #crisp search ui feature to beta to test, after @eliott helped fix a messy git merge
Fix very messy Git merge #crisp
prepare new #crisp search for release, cause feeling more rested and now have more neurons firing so can code again
Show sticky dates in #crisp conversations
Review app MRs #crisp
split up #crisp crawling system into a micro-service of its own to hedge the risk of downtime
Minor tasks on #crisp today
do more #crisp accounting automation improvements today because accountant needs more data in our monthly exports
finish implementing boring automated accounting system for deferred earnings for #crisp sales accounting. Basically if customers pay yearly we need to split the invoice in 2 if it spans over 2 fiscal years, and report the 2nd part of it to next fiscal year. Now it's fully automated
continue working on EU DES automated export for French customs, cause EU VAT situation is so fucked and complex #crisp
Improve CSV contacts import #crisp
Improve translation tooling used on #crisp projects
Update sidebar look and feel in #crisp app
finish #crisp eu taxes auto-DES exporter + VATMOSS B2C calculator for accountant, so that I have nothing to do every month for useless accounting eu-compliance stuff, cause we have so many invoices every month that are B2C (MOSS paid to fiscal authority) and B2B (DES declared to FR customs)
Push various fixes on #crisp app
work on improving monthly accounting data extraction for #crisp to fix some vat reporting issues
add country based accounting method for #crisp accountant to calculate cross border VATMOSS
get lexical nodes work for new #crisp search box
Release new layouts for #crisp Inbox
implement lexical to #crisp new search box
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