I didn't mention that I couldn't even make any sense of their API docs in the first place!
What I was trying to get hold of them for was actually trying to make sense of the multiple differing doc pages for some of the subscription features. Nothing makes sense with them.
Chargebee tech & support sucks, that's indisputable. It was a nice product back in 2015 - now they raised lot of money, are trying to go upmarket and the usual shittification began.
Glad to see I'm not the only one!
I didn't mention that I couldn't even make any sense of their API docs in the first place!
What I was trying to get hold of them for was actually trying to make sense of the multiple differing doc pages for some of the subscription features. Nothing makes sense with them.
Chargebee tech & support sucks, that's indisputable. It was a nice product back in 2015 - now they raised lot of money, are trying to go upmarket and the usual shittification began.