If you stop getting feature requests and bug reports, it likely means users don't care anymore and your revenue will trend toward zero when people inevitably churn
In reality, there are always issues and things that come up. All software requires a bit of maintenance to keep operating with things like:
- Security patches to libraries
- Random outages
- Feature requests and bugs that important users want fixed (again, users will keep asking for stuff if they care about your product, and if they don't care about your product and you do nothing to retain them they'll churn)
- etc
When you start spending a lot of time on-call for issues, it might be time to either make your software more resilient or hire someone to handle the on-call pages for you, but you never really stop completely. You can just limit your exposure to problems.
If you stop getting feature requests and bug reports, it likely means users don't care anymore and your revenue will trend toward zero when people inevitably churn
In reality, there are always issues and things that come up. All software requires a bit of maintenance to keep operating with things like:
- Security patches to libraries
- Random outages
- Feature requests and bugs that important users want fixed (again, users will keep asking for stuff if they care about your product, and if they don't care about your product and you do nothing to retain them they'll churn)
- etc
When you start spending a lot of time on-call for issues, it might be time to either make your software more resilient or hire someone to handle the on-call pages for you, but you never really stop completely. You can just limit your exposure to problems.