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Thanks for the info. It seems apps are at the mercy of user ratings.

the reason for this is that you will get 3 bad reviews for every 1 good review if you're not actively asking happy users to leave a positive review. a negative review is the first thing ppl want to do when they hate something, but a positive review is the last thing happy customers think to do.

Well, that's how I treat others' apps so I guess I must accept the same treatment. 😅

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