I would listen to them and thank them for their feedback. There is no reason to get defensive, and there is nothing to be gained by wasting the emotional energy trying to argue with them. They may be doing you a favor by letting you know that they aren't the right market fit for your product.
I would still log their feedback in a GitHub issue and archive it. That way, it's searchable if you ever want to revisit their feedback. You might eventually see a pattern and find it to later be of value if you need to pivot.
Ironically, I just heard an interesting take on this Art of the Product Podcast about 16:15 in. They discuss feedback amongst founders which is interesting.
I think you'd like about 20:45 in. They shift to their thoughts on how hard feedback is to take and how much gold is easy to overlook or dismiss from it.
I would listen to them and thank them for their feedback. There is no reason to get defensive, and there is nothing to be gained by wasting the emotional energy trying to argue with them. They may be doing you a favor by letting you know that they aren't the right market fit for your product.
I would still log their feedback in a GitHub issue and archive it. That way, it's searchable if you ever want to revisit their feedback. You might eventually see a pattern and find it to later be of value if you need to pivot.
Well said Jeff! A good mindset to have for sure. Love the tip to make a card and archive it eventually. 👌🏻
Ironically, I just heard an interesting take on this Art of the Product Podcast about 16:15 in. They discuss feedback amongst founders which is interesting.
I think you'd like about 20:45 in. They shift to their thoughts on how hard feedback is to take and how much gold is easy to overlook or dismiss from it.
Interesting Jeff! 👍 I don't usually listen to podcast these days, but definitely put this episode into the list.
Thanks a lot for pointing out! 🙏