That's exactly how I did it for quite a while when I was still developing mobile apps for mobiles (good old Windows Phone days :D). Later I switched to some kind of one button solution that (when clicked by the user) packaged up everything (logs, system info, ...) and send that package via eMail.
For the last two years I worked more on web apps where I always felt like something similar is missing.
Think of a feedback button. When selected by the user, he is able to briefly describe his issue. In addition he should be able to directly capture screen casts and screen shots, or add any arbitrary file that could help me to solve the problem faster. Logs and basic browser info is attached automatically. So I as a dev would receive such package that contains all the info that I need to solve that problem.
Currently, it catches errors (reported by console.err) of the same browser session. I'm working on capturing those even when you refresh the page (console lost usually).
I will also use the general error event listener for web sites to make sure that every single error is catched.
That's exactly how I did it for quite a while when I was still developing mobile apps for mobiles (good old Windows Phone days :D). Later I switched to some kind of one button solution that (when clicked by the user) packaged up everything (logs, system info, ...) and send that package via eMail.
For the last two years I worked more on web apps where I always felt like something similar is missing.
Think of a feedback button. When selected by the user, he is able to briefly describe his issue. In addition he should be able to directly capture screen casts and screen shots, or add any arbitrary file that could help me to solve the problem faster. Logs and basic browser info is attached automatically. So I as a dev would receive such package that contains all the info that I need to solve that problem.
Sounds like a great idea, but does that store recent errors somehow?
Currently, it catches errors (reported by console.err) of the same browser session. I'm working on capturing those even when you refresh the page (console lost usually).
I will also use the general error event listener for web sites to make sure that every single error is catched.