I've been using Chatwoot for years and it's going to stay that way. š Multiple channels; email, chat widget, twitter, etc. Auto responders, canned responses, chatbot integrations, and it's open-source.
That's handy. I've had experience with Zuplo who use Discord as a support channel. Felt very comfortable with it, so I'd expect a cheerful similar experience
I've been using Chatwoot for years and it's going to stay that way. š Multiple channels; email, chat widget, twitter, etc. Auto responders, canned responses, chatbot integrations, and it's open-source.
This looks good and I see it has live chat too. I like that it's open-source.
How is the support team, are they quick to answer and jump in to assist you with any integration questions you might have?
I don't know, because I've never had to use them. š There's a Discord with the dev team that's pretty active
That's handy. I've had experience with Zuplo who use Discord as a support channel. Felt very comfortable with it, so I'd expect a cheerful similar experience