wise grandma taught me a lesson that has a dale carnegie touch: reach your goal (a negotiation) with an approach that reveals a vulnerability to get the other person on your side. My grandma talked with the landlord about the increasing rent. Her neighbors were faced with an increased rent as well. The difference was: Her neighbors used their lawyer to fight the higher rent. My grandma simply explained her situation and revealed that she wouldn't be able to afford a higher rent. The outcome: Her neighbors are paying the higher rent. My grandpa is still paying the same rent as before. Just because she approached the landlord by talking to him and showing openness to talk instead fighting him from the start. I like my wise 89-year old oma 🙂 #hip