Another trick to speed up the signup/login process is to put the code in the subject line of the email directly. So just with the notification (from his smartphone, or on his desktop) the user can signup/login without having to open the email.
Some great tips. Thanks for sharing! Will probably implement it this way in the future.
I recommend using a temporary 6-digit code (15 minutes) rather than a login URL.
There is the historical side of the web, to enter a password (so as not to lose old users) and then log in with the feeling of entering a password.
As you say: "In some cases, (with a login URL) people might open the magic link in the wrong browser session."
With the code, people stay on the same page and the onboarding process is continuous (there is no opening of a new tab from the inbox).
You just have to put an email input (login/signup is the same, so no more error for people who don't know the difference between login and signup).
Then ask for the code in a second input. What I do is that I add the 3 links to the most popular inbox to accelerate access to the inbox for the user
→ "Open Gmail" "Open Outlook" "Open Yahoo" (screenshot)
Most of the time users send me a message with Crisp, and then I take note :)
For Thundercontent, I use a custom solution (thundercontent.com/changelog) + Crisp.chat
Hi Paul, thanks for the answer. How do you get logs in case of issues on customer side? (Or does crisp.chat allow you to get those somehow?)
It depends on your business.
for me what works is :
· Post on Linkedin (The algo is broken, the reach is huge. you can make ultra viral post simply)
· Facebook group (don't spam!:) )
· Specialized forum / Slack (answer people's questions and if your product can help share it)
presented in the book Traction: How Any Startup Can Achieve Explosive Customer Growth
I keep my inbox at 0 when I have a newsletter either I read it directly in gmail or I delete it. 'Read later' doesn't work for me.
as it was said on telegram:
🔥🔊 ROAST by Voice: Get useful feedback on your product during the voice call.
(once a month?)
Depends on your budget :)
Tips #1: No budget → use Emoji ✌️
Tips #2: Small budget → go to Fiverr 🟢
Tips #3: Medium to high budget → find your style and select a designer you like on Dribbble 🏀
PS : I use the 'Tips #1' for thundercontent.com, and I advise anyone starting a project to do the same.
Thanks Matt ✨