For #apercite we use : Drift (live chat), UptimeRobot (status page), Sentry (error monitoring), CloudFront (CDN). We also have Prometheus+Alertmanager+Grafana for internal monitoring, although we host it ourselves. Slack is our communication central, most of those tools post messages in channels there if anything requires our attention.
Using in production: Rollbar (error monitoring), Hyperping (uptime monitoring), Cloudinary (assets management), PushMore (notifications on Telegram of stuff), Mixpanel (action tracking) & Drift (customer live chat).
For
#apercite we use : Drift (live chat), UptimeRobot (status page), Sentry (error monitoring), CloudFront (CDN). We also have Prometheus+Alertmanager+Grafana for internal monitoring, although we host it ourselves. Slack is our communication central, most of those tools post messages in channels there if anything requires our attention.